Legal

Privacy Policy

How we handle and protect your personal data

This Privacy Policy explains how FreeRide Surf School — Extremo Sul, Lda collects, uses and protects your personal information when you use our website and services. Last updated: 2026.

1. Who We Are

FreeRide Surf School — Extremo Sul, Lda is a registered surf school based in Sagres, Algarve, Portugal. We operate the website frsurf.com and provide surf lessons, surf guiding, surf camps, equipment rentals and related services.

For any privacy questions, email us at info@frsurf.com.

2. Information We Collect

We may collect the following personal information:

  • Name, email address and phone number;
  • Booking and payment details processed through our booking widgets;
  • Information you provide via contact forms, WhatsApp or email;
  • Newsletter sign-up details (email address) via ConvertKit;
  • Website usage data such as pages visited, via Google Analytics.

3. How We Use Your Information

We use your personal data to:

  • Process and confirm your bookings;
  • Communicate with you about your lesson, guiding or rental;
  • Send surf tips, offers and updates if you have subscribed to our newsletter;
  • Improve our website and customer experience;
  • Comply with legal and safety obligations.

4. Cookies & Analytics

Our website uses cookies and similar technologies to understand how visitors use the site. We use Google Analytics to collect anonymous usage data. You can manage or disable cookies through your browser settings.

5. Data Sharing

We do not sell your personal data. We only share information with trusted service providers necessary to operate our business, such as:

  • Booking and payment platforms (e.g. Surfslot, FareHarbor, Stripe);
  • Email marketing services (ConvertKit);
  • Analytics providers (Google Analytics).

These providers are required to keep your data secure and only process it for the purposes we specify.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no internet-based service can be 100% secure.

7. Your Rights

Under Portuguese and EU data protection law, you have the right to:

  • Access the personal data we hold about you;
  • Request correction or deletion of your data;
  • Withdraw consent for marketing communications at any time;
  • Object to or restrict certain processing of your data.

To exercise these rights, contact us at info@frsurf.com.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. social media, booking partners). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: